Hp Pavilion 14 C015Dx Chromebook Headphone Jack Replacement Repair Guide

Difficulty

Moderate

Steps

Time Required

                          15 minutes

Sections

Keyboard
3 steps
Headphone Jack
7 steps

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Introduction

What you need

Step 1

              Keyboard

Remove the two 7mm screws with a Phillips Head #1 Screwdriver.
These screws may not completely come out of the laptop, so just make sure that you have loosened them all of the way.

Remove the two 7mm screws with a Phillips Head #1 Screwdriver.

These screws may not completely come out of the laptop, so just make sure that you have loosened them all of the way.

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Step 2

Starting from the left side, use the metal spudger to pry off the keyboard.
Run the spudger across the edges until all plastic clips are popped up and the keyboard is free from the palm rest assembly.
Do not pull the keyboard away from the computer while popping the keyboard off, there is a connector cable in the bottom center of the keyboard that will be disconnected in the next step.

Starting from the left side, use the metal spudger to pry off the keyboard.

Run the spudger across the edges until all plastic clips are popped up and the keyboard is free from the palm rest assembly.

Do not pull the keyboard away from the computer while popping the keyboard off, there is a connector cable in the bottom center of the keyboard that will be disconnected in the next step.

Step 3

Detach the circuit connector by flipping up the black flap upwards and gently pulling the connector out by pulling up on the blue release tab.
Lift the keyboard away from the computer once the connector is detached.

Detach the circuit connector by flipping up the black flap upwards and gently pulling the connector out by pulling up on the blue release tab.

Lift the keyboard away from the computer once the connector is detached.

Step 4

              Headphone Jack

Locate these seven 5mm circled screws on the panel that was under the keyboard.
Remove the screws with a Phillips Head #1 Screwdriver.

Locate these seven 5mm circled screws on the panel that was under the keyboard.

Remove the screws with a Phillips Head #1 Screwdriver.

Step 5

Locate the ribbon cable located at the top of the keyboard area.
At the cable base, lift the white tab with a fingernail and then gently pull on the blue tab of the cable to release it.

Locate the ribbon cable located at the top of the keyboard area.

At the cable base, lift the white tab with a fingernail and then gently pull on the blue tab of the cable to release it.

Step 6

Locate the ribbon cable just above the touchpad.
Disconnect the cable by lifting the white tab at the base of the cable with a fingernail and then pulling on the blue section of the cable.

Locate the ribbon cable just above the touchpad.

Disconnect the cable by lifting the white tab at the base of the cable with a fingernail and then pulling on the blue section of the cable.

Step 7

Locate these eight 7mm screws on the bottom of the laptop.
Remove using a Philips Head #1 Screwdriver.

Locate these eight 7mm screws on the bottom of the laptop.

Remove using a Philips Head #1 Screwdriver.

Step 8

Flip the computer back over, and using the metal spudger, remove the plastic palm rest assembly.
Go little by little around the edge and carefully pry off the plastic palm rest assembly.

Flip the computer back over, and using the metal spudger, remove the plastic palm rest assembly.

Go little by little around the edge and carefully pry off the plastic palm rest assembly.

Step 9

Flip the plastic flap to unattach the metal strip located at the bottom left corner.
The headphone jack is attached to this cable.

Flip the plastic flap to unattach the metal strip located at the bottom left corner.

The headphone jack is attached to this cable.

Step 10

Remove the circled screw located at the bottom left using a Phillips #1 Screwdriver.
You can now disconnect the headphone jack piece.

Remove the circled screw located at the bottom left using a Phillips #1 Screwdriver.

You can now disconnect the headphone jack piece.

To reassemble your device, follow these instructions in reverse order.

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Author

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                    Joe Kennedy

Member since: 01/23/2017

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Team

                       Cal Poly, Team 22-8, Maness Winter 2017                        

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Arnold Clifton - Sep 17, 2020

It would be great if somebody could help me with the issue I’m facing. My laptop is an HP Pavilion Sleekbook14b030tu, the headphone jack doesn’t work always I mean it does not detect my earphones or any earphones for that matter. I contacted HP and they told me a method to fix this, they claim that this is caused by a power surge so holding the power button and the mute switch for 20 seconds after shutting down should resolve the issue. It worked a few times but now its gone completely . Do I have to replace it or what do I do to fix it permanently ?

Introduction#

What you need#

Team#

Introduction

What you need

Team