Difficulty

Moderate

Steps

12

Time Required

                          20 - 25 minutes            

Sections

2

  • Left Side Panel
  • 3 steps
  • Printhead
  • 9 steps

Flags

0

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Introduction

What you need

Step 1

              Left Side Panel               
  • Remove the two 11.6 mm T9 screws from the right side of the back of the printer.

Remove the two 11.6 mm T9 screws from the right side of the back of the printer.

1024

Step 2

  • Pull down the front panel to expose the screws on the front.
  • Remove the one 11.6 mm T9 screw on the left side of the front face.

Pull down the front panel to expose the screws on the front.

Remove the one 11.6 mm T9 screw on the left side of the front face.

Step 3

  • Remove the side panel by pushing down and towards the back.
  • This step may be easier if the printer is laid on its side with the left side panel facing up.

Remove the side panel by pushing down and towards the back.

This step may be easier if the printer is laid on its side with the left side panel facing up.

Step 4

              Printhead               
  • Remove the one 5.3 mm T9 screw.

Remove the one 5.3 mm T9 screw.

Step 5

  • Remove the four connectors from the top of the motherboard.

Remove the four connectors from the top of the motherboard.

Step 6

  • Remove the three 11.6 mm T9 screws from the top, back of the printer.
  • Remove the one 12.1 mm T9 screw from the top, back of the printer.

Remove the three 11.6 mm T9 screws from the top, back of the printer.

Remove the one 12.1 mm T9 screw from the top, back of the printer.

Step 7

  • Remove the 11.6mm T9 screw from the top left of the front of the printer.

Remove the 11.6mm T9 screw from the top left of the front of the printer.

Step 8

  • Disconnect the display by pulling down on the plastic hinge.
  • Gradually apply more force to the hinge and don’t worry about the hinge or display breaking.

Disconnect the display by pulling down on the plastic hinge.

Gradually apply more force to the hinge and don’t worry about the hinge or display breaking.

Step 9

  • Lift the display as high as it will allow to expose the back of the display.
  • Remove the connector by pinching the sides and pulling away from the printer.
  • Remove the connector by pulling both away from the display and towards the printer.

Lift the display as high as it will allow to expose the back of the display.

Remove the connector by pinching the sides and pulling away from the printer.

Remove the connector by pulling both away from the display and towards the printer.

Step 10

  • Remove the two 11.6 mm T9 screws from beneath the display.

Remove the two 11.6 mm T9 screws from beneath the display.

Step 11

  • Remove the top of the printer by lifting it from both sides.

Remove the top of the printer by lifting it from both sides.

Step 12

  • Locate the printhead on the right side of the printer.
  • Pull the white tab on the right side of the printhead up, by pushing on the side of the printer a little bit.
  • Remove the printhead by lifting it out of the housing.

Locate the printhead on the right side of the printer.

Pull the white tab on the right side of the printhead up, by pushing on the side of the printer a little bit.

Remove the printhead by lifting it out of the housing.

To reassemble your device, follow these instructions in reverse order.

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                                                                                      5 other people completed this guide.                                             

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                    Cam Engle                     

Member since: 10/08/2018

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Andy - Feb 1, 2019

Reply

This printhead is normally user replaceable.

No screwdrivers are required.

This video is for an 8600, but the process is the same.

https://www.youtube.com/watch?v=i-IluLvF

Robert de Salazar - May 7, 2020

Reply

I used these instructions to repair the guide ribbon for the print head. It had come off after a sheet of high tack labels got jammed in the printer. Just saved myself from having to buy a new printer! Thanks!!!

bwaaronj - Jan 8, 2021

Reply

12 steps not necessary. Just open the front (like changing ink) and lift the grey lever referenced in step 12, then remove the head from the carriage.

hinz - Jan 15, 2023

Correct. So easy.

Shelia Guy Bozeman - Jul 24, 2021

Reply

BWAARONJ, I did exactly what you suggested in my 8625 three times! Now my printer is in pieces and parts, and I cannot get the printhead to release from the right side of the housing. I was very meticulous in making an effort to correct this problem, but, alas, it appears I will have to get a new printer!