Difficulty
Moderate
Steps
10
Time Required
15 minutes
Sections
3
- Keyboard
- 4 steps
- Motherboard
- 3 steps
- Fan
- 3 steps
Flags
0
BackHP Envy x360 m6-w103dx
Full Screen
Options
History
Save to Favorites
Download PDF
Edit
Translate
Get Shareable Link
Embed This Guide
Notify Me of Changes
Stop Notifications
Introduction
If you suspect there are issues with the fan, please refer to the troubleshooting guides here.
Wear the anti-static wrist strap and attach it to a metal surface to avoid damaging sensitive electrical components. Make sure the computer is unplugged and powered off before touching any internal parts.
The fan is attached to the motherboard, so it will be necessary to also remove the motherboard. The motherboard isn’t a hazardous component to handle, but it is connected to many critical parts of the computer and must be removed with care.
What you need
Step 1
Keyboard
- Before you begin, be sure to power off your laptop.
- Using an opening pick, remove the 4 rubber feet and 4 screw covers.
Before you begin, be sure to power off your laptop.
Using an opening pick, remove the 4 rubber feet and 4 screw covers.
1024
Step 2
- Unscrew the twelve 6 mm screws from the bottom of the laptop using a Phillips #0 screwdriver.
Unscrew the twelve 6 mm screws from the bottom of the laptop using a Phillips #0 screwdriver.
Step 3
- Open the laptop carefully, with the keyboard face up.
- Pry around the outside of the keyboard with the plastic opening tool until the keyboard can be lifted slightly.
- When lifting the keyboard do not pull too hard. There are cables that must be disconnected before the keyboard can be removed.
Open the laptop carefully, with the keyboard face up.
Pry around the outside of the keyboard with the plastic opening tool until the keyboard can be lifted slightly.
When lifting the keyboard do not pull too hard. There are cables that must be disconnected before the keyboard can be removed.
Step 4
- Lift the keyboard until you can see the cables connected to the motherboard.
- Gently lift the tab on each ZIF connector that connects each cable to the motherboard using a spudger. Once each tab is flipped up, the corresponding ribbon cable will come out easily.
- Detach the keyboard.
Lift the keyboard until you can see the cables connected to the motherboard.
Gently lift the tab on each ZIF connector that connects each cable to the motherboard using a spudger. Once each tab is flipped up, the corresponding ribbon cable will come out easily.
Detach the keyboard.
Step 5
Motherboard
- Disconnect the pin head battery connection to remove power from the motherboard.
- Unscrew the five 4mm screws holding the motherboard in place using a #0 Phillips screwdriver.
- It’s possible the positions of the screws will be different on your board. If the motherboard resists lifting, double-check that all screws have been removed.
Disconnect the pin head battery connection to remove power from the motherboard.
Unscrew the five 4mm screws holding the motherboard in place using a #0 Phillips screwdriver.
It’s possible the positions of the screws will be different on your board. If the motherboard resists lifting, double-check that all screws have been removed.
Step 6
- Remove the five flat ribbon cables by gently lifting the head of the cable up and back.
- Remove the two remaining multicolored ribbon cables by pulling the white plastic head backwards.
- Do not pull directly on the wires.
- If the head of the multicolored ribbon cable doesn’t come out, try gently wiggling it side to side as you pull.
Remove the five flat ribbon cables by gently lifting the head of the cable up and back.
Remove the two remaining multicolored ribbon cables by pulling the white plastic head backwards.
Do not pull directly on the wires.
If the head of the multicolored ribbon cable doesn’t come out, try gently wiggling it side to side as you pull.
Step 7
- Lift the motherboard up from the left side at a shallow angle.
- Gently pull the motherboard to the left and gently wiggle it side to side until the ports on the right side of the board detach from the case.
- Ensure the laptop is well supported, as the motherboard is a heavy component and removing it may make the laptop off-balance.
Lift the motherboard up from the left side at a shallow angle.
Gently pull the motherboard to the left and gently wiggle it side to side until the ports on the right side of the board detach from the case.
Ensure the laptop is well supported, as the motherboard is a heavy component and removing it may make the laptop off-balance.
Step 8
Fan
- Carefully lay the motherboard on a flat surface with the metal plate facing up.
- Unscrew the four 6.0 mm screws from the heatsink using a #00 Phillips screwdriver.
- The screws do not detach from the component, just the motherboard.
Carefully lay the motherboard on a flat surface with the metal plate facing up.
Unscrew the four 6.0 mm screws from the heatsink using a #00 Phillips screwdriver.
The screws do not detach from the component, just the motherboard.
Step 9
- Disconnect the fan pin-head connector.
Disconnect the fan pin-head connector.
Step 10
- Carefully lift the fan assembly and pull away from the motherboard.
- When reassembling, be sure to clean the old thermal paste from the heatsink and CPU contact points. Then, reapply new thermal paste with our How to Apply Thermal Paste guide.
Carefully lift the fan assembly and pull away from the motherboard.
When reassembling, be sure to clean the old thermal paste from the heatsink and CPU contact points. Then, reapply new thermal paste with our How to Apply Thermal Paste guide.
To reassemble your device, follow these instructions in reverse order.
Cancel: I did not complete this guide.
One other person completed this guide.
Author
with 4 other contributors
Steven Ngo
Member since: 10/10/2019
835 Reputation
7 Guides authored
Badges:
10
+7 more badges
Team
Cal Poly, Team S12-G2, Regan Fall 2019
Member of Cal Poly, Team S12-G2, Regan Fall 2019
CPSU-REGAN-F19S12G2
4 Members
23 Guides authored