This is the Troubleshooting page for HP 15-f162dx
Student-Contributed Wiki
An awesome team of students from our education program made this wiki.
The laptop won’t connect to the internet wirelessly.
Check if the modem and router are connected to a power source. Make sure to check whether your LED row is green. If your modem and router indicate that they are receiving a signal but you still cannot connect to the internet, power cycle your units by unplugging your modem and router from the power source. Wait at least 30 seconds before plugging them back in again—plug in the modem first, then the router.
Go to the router management console to change or connect to the local Wi-Fi channel. If your router does not appear on your Wi-Fi connections list, feel free to reset your modem to its factory defaults. You can also update your firmware.
Change the location of your router or get closer where the signal is relatively high. If it is impossible to relocate your router, then get a range extender to maximize your router.
The screen is freezing.
Turn off the laptop, and reseat the RAM sticks.
Computer doesn’t turn on when pressing the turning the power button.
Plug the AC adapter back into the computer. If no light indicates the charging cycle has begun, try a different power outlet. If there is still no light, try a different power adapter. If a different outlet and AC adapter do not charge the battery, the battery may be exhausted. Replace your battery with a new one.
There may be dust or debris that prevents the power button from depressing. Remove the keyboard cover to examine and/or clean any debris from the power button.
The drive tray is stuck open.
Just press Eject button for 10-20 Second until “CD in” disappear.
Gently pull out the optical drive by gripping the tray, as it should give you more leverage that pulling the bezel.
USB input is broken and can’t plug any USB cable in it.
Change or restore the USB input.
The motherboard is positioned in the base so it would be unusual for it not to be fitted correctly.
