Difficulty

Easy

Steps

4

Time Required

                          5 minutes

Sections

1

  • RAM
  • 4 steps

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0

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Introduction

Please consult the RAM section of our troubleshooting guide here if you are unsure if your RAM module is faulty or not.

What you need

Step 1

              RAM
  • Flip laptop over to the back, so that the stickers are showing and the RAM panel is facing up.

Flip laptop over to the back, so that the stickers are showing and the RAM panel is facing up.

1024

Step 2

  • Use a Phillips #0 screwdriver to unscrew the two 2mm RAM shield screws from the bottom of the laptop.

Use a Phillips #0 screwdriver to unscrew the two 2mm RAM shield screws from the bottom of the laptop.

Step 3

  • Remove the RAM shield.
  • Small brackets secure the RAM. Push the brackets to the side to free the RAM.

Remove the RAM shield.

Small brackets secure the RAM. Push the brackets to the side to free the RAM.

Step 4

  • The RAM card should now pop up out of its slot. Remove the RAM.
  • Next, you will replace/reseat the memory modules following steps 3 and 4 in reverse. Once you have completed that, you can now power on the computer to test and see if reseating/replacing the RAM has resolved the problem.

The RAM card should now pop up out of its slot. Remove the RAM.

Next, you will replace/reseat the memory modules following steps 3 and 4 in reverse. Once you have completed that, you can now power on the computer to test and see if reseating/replacing the RAM has resolved the problem.

To reassemble your device, follow these instructions in reverse order.

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                    Dylan Kahle

Member since: 09/07/2018

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                       Appalachian State University, Team S1-G1, Menagarishvili Fall 2018                        

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