Difficulty

Moderate

Steps

7

Time Required

                          30 minutes            

Sections

1

  • How to repair the charging adapter of the Microsoft Surface Pro 3/4/5/6/7
  • 7 steps

Flags

Member-Contributed Guide

An awesome member of our community made this guide. It is not managed by iFixit staff.

  • BackMicrosoft Surface Pro 7

  • Full Screen

  • Options

  • History

  • Save to Favorites

  • Download PDF

  • Edit

  • Translate

  • Get Shareable Link

  • Embed This Guide

  • Notify Me of Changes

  • Stop Notifications

Introduction

Fortunately the circuit is well designed and can resist a short, so it is sufficient to remove the short to get the adapter working again. It’s an easy fix!

What you need

Step 1

              Open the connector               
  • Open the connector by inserting a blade in the two slots on the end.
  • Some glue spots are holding the outer case on the connector
  • Detach the glue with a blade and proceed to next step

Open the connector by inserting a blade in the two slots on the end.

Some glue spots are holding the outer case on the connector

Detach the glue with a blade and proceed to next step

1024

Step 2

              Slide off the outer casing               
  • Slide the outer case of the connector towards the cable side to uncover the connector

Slide the outer case of the connector towards the cable side to uncover the connector

Step 3

              Remove the resin               
  • With the help of a knife or a pair of tweezers, remove the resin to uncover the wires.
  • Be gentle!

With the help of a knife or a pair of tweezers, remove the resin to uncover the wires.

Be gentle!

Step 4

              Remove the protective spacer               
  • Microsoft inserted this protective spacer to prevent short of the positive and negative conductors.
  • Unfortuately this is not sufficient in many cases. We will replace this with a bigger spacer in the next step
  • Remove the red spacer

Microsoft inserted this protective spacer to prevent short of the positive and negative conductors.

Unfortuately this is not sufficient in many cases. We will replace this with a bigger spacer in the next step

Remove the red spacer

Step 5

              The short               
  • Here is the short! Some threads burned, if they are not a significant portion, this can be ignored
  • The two poles touched here, let’s clean this area and remove any debris

Here is the short! Some threads burned, if they are not a significant portion, this can be ignored

The two poles touched here, let’s clean this area and remove any debris

Step 6

              Use a needle and a cotton thread to insulate again               
  • After clearing the connector from any wires that can touch, use a sewing needle and a cotton thread to well insulate the two wires
  • Use multiple turns to ensure the two poles can never touch each other again

After clearing the connector from any wires that can touch, use a sewing needle and a cotton thread to well insulate the two wires

Use multiple turns to ensure the two poles can never touch each other again

Step 7

              Test               
  • Test that the adapter is working again before closing the connector. The white LED should turn on when plugged in your Surface Pro

Test that the adapter is working again before closing the connector. The white LED should turn on when plugged in your Surface Pro

To reassemble your device, slide on again the protective outer casing

Cancel: I did not complete this guide.

                                                                                      19 other people completed this guide.                                             

Author

                                      with 1 other contributor 

                    Valerio Nappi                     

Member since: 05/01/2021

695 Reputation

                                      1 Guide authored                  



                       Badges:
                       8







                                                        +5 more badges                           

Andres Attemann - Oct 16, 2021

Reply

Nice guide for fixing the Surface Pro charger that I’ve used to fix SP6 charger that was intermittently charging at first and not charging at all later.

oscargogl - Jun 6, 2022

Reply

Was, wenn das Kabel beschädigt ist? Kann man das selbst reparieren? Danke, Oskar

Valerio Nappi - Aug 24, 2022

I don’t think so, unfortunately! You can cut some sections and resolder it to the end connector, but that is an advanced repair, and only works if the damaged end is on the connector side

Libby - Aug 27, 2022

Reply

I’ve replaced my charger 3 times, twice with cheap off-brand replacements. These instructions let me avoid a 4th! My cheap replacement charger had even less insulation than the original. Yikes!! But now it’s working great again! Thanks so much! I will check this site before replacing my stuff in the future. :D

Amber G - Aug 29, 2022

Reply

Thank you, thank you, thank you for this tutorial! It worked perfectly and saved me quite a few bucks for a new charger, much appreciated!!