Difficulty

Very easy

Steps

19

Time Required

                          3 - 5 minutes

Sections

1

  • How to Pair Replacement AirPods Pro to Airpods Pro Case
  • 19 steps

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Introduction

NOTE: IF YOU BOUGHT YOUR AIRPODS WITHIN A YEAR OF PURCHASE, YOU CAN HAVE YOUR AIRPODS REPLACED UNDER THE 1 YEAR WARRANTY BY APPLE.

Here’s a step-by-step guide on how to connect your replacement AirPod Pro to your AirPods’ Pro case:

Step 1

              How to Pair Replacement AirPods Pro to Airpods Pro Case
  • Go to ‘Settings’ on your iPhone or iPad and select ‘Bluetooth.’

Go to ‘Settings’ on your iPhone or iPad and select ‘Bluetooth.’

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Step 2

  • Tap the Information icon (ⓘ) to the right of your AirPods.

Tap the Information icon (ⓘ) to the right of your AirPods.

Step 3

  • Tap ‘Forget This Device.’

Tap ‘Forget This Device.’

Step 4

  • Tap ‘Forget Device’ in the first prompt, then again in the second prompt.

Tap ‘Forget Device’ in the first prompt, then again in the second prompt.

Step 5

  • Place the AirPods in their charging case.

Place the AirPods in their charging case.

Step 6

  • Check that the status light flashes amber when you open the charging case lid.
  • Reminder - The status light must flash amber when you open the case. If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white.

Check that the status light flashes amber when you open the charging case lid.

Reminder - The status light must flash amber when you open the case. If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white.

Step 7

  • Close the lid, then hold the setup button on the charging case until it flashes white.

Close the lid, then hold the setup button on the charging case until it flashes white.

Step 8

  • Go to the Home Screen on your iPhone or iPad. Open the charging case (with your AirPods inside) near your device and wait for the setup animation to appear.

Go to the Home Screen on your iPhone or iPad. Open the charging case (with your AirPods inside) near your device and wait for the setup animation to appear.

Step 9

  • Tap ‘Connect,’ then ‘Done.’

Tap ‘Connect,’ then ‘Done.’

Step 10

              What to Do When the Replacement Airpod Won’t Sync or Connect
  • Your AirPods don’t have to come from the exact same set to work properly. You can use two different AirPods together, provided they’re the same type or model. The same also applies when pairing AirPods with a different case.
  • Unfortunately, pairing two different AirPods isn’t always a walk in the park. That’s because the mismatched firmware makes them incompatible right off the bat. So, getting them to work correctly as a pair will require some extra steps. Here’s what to do when your replacement AirPod or AirPod Pro isn’t pairing correctly:
  • Update the AirPods’ firmware
  • As mentioned earlier, mismatched firmware is often the culprit behind AirPod pairing issues. Your old AirPod has already undergone a series of updates to improve its performance. In contrast, your replacement AirPod has none of these updates. This firmware incompatibility is what creates connection and pairing glitches.
  • Naturally, the best way to fix this is by updating the firmware of the replacement AirPod. But since there’s no option to update AirPods’ firmware manually, you’ll need to go the roundabout way. Here’s how:
  • Outdated iOS software can prevent your device from downloading new firmware updates. So, make sure to update your iOS device before attempting the procedure below.

Your AirPods don’t have to come from the exact same set to work properly. You can use two different AirPods together, provided they’re the same type or model. The same also applies when pairing AirPods with a different case.

Unfortunately, pairing two different AirPods isn’t always a walk in the park. That’s because the mismatched firmware makes them incompatible right off the bat. So, getting them to work correctly as a pair will require some extra steps. Here’s what to do when your replacement AirPod or AirPod Pro isn’t pairing correctly:

Update the AirPods’ firmware

As mentioned earlier, mismatched firmware is often the culprit behind AirPod pairing issues. Your old AirPod has already undergone a series of updates to improve its performance. In contrast, your replacement AirPod has none of these updates. This firmware incompatibility is what creates connection and pairing glitches.

Naturally, the best way to fix this is by updating the firmware of the replacement AirPod. But since there’s no option to update AirPods’ firmware manually, you’ll need to go the roundabout way. Here’s how:

Outdated iOS software can prevent your device from downloading new firmware updates. So, make sure to update your iOS device before attempting the procedure below.

Step 11

Step 12

Step 13

Step 14

  • Remove both AirPods from the case.

Remove both AirPods from the case.

Step 15

  • Take the left AirPod only and put it back in the case. The status light should flash green.

Take the left AirPod only and put it back in the case. The status light should flash green.

Step 16

  • Press the setup button on the case until the status light flashes white.

Press the setup button on the case until the status light flashes white.

Step 17

  • When the setup animation appears on your device, tap ‘Connect’ to pair the left AirPod.

When the setup animation appears on your device, tap ‘Connect’ to pair the left AirPod.

Step 18

  • Take out the left AirPod and set it aside. Now place the right AirPod in the case and repeat steps 16 and 17.

Take out the left AirPod and set it aside. Now place the right AirPod in the case and repeat steps 16 and 17.

Step 19

              If any of these steps do not work...
  • If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white.
  • Is the case open?
  • Was the case fully charged?
  • Leave the Airpods in the case for an hour so that they can charge and the may connect.

If the status light still flashes amber, connect the case to power, close the lid, and wait 20 minutes. Then open the lid and press and hold the setup button again for a few seconds until the status light flashes white.

Is the case open?

Was the case fully charged?

Leave the Airpods in the case for an hour so that they can charge and the may connect.

Thank you for using this guide to pair your Airpods Pro to your Airpods Pro charging case.

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                                                                                      One other person completed this guide.

Author

                    Tay

Member since: 07/21/2022

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Georg Hirsch - Dec 28, 2022

Reply

It’s just not working… No matter what I do, I can’t make the case status light change to flash white. With the right air pod its flashing green, with the left it’s red. No way seems to make the case pair with my iPhone. Altough I connected with them right before. Guess this guide needs some more information

Tay - Dec 28, 2022

thank you for your feedback. I will see if i can update this guide. Please turn on the notify me for changes and I will be updating it shortly.

Have you updated the firmware on both of your airpods?

And did you get a new case or a new airpod?

The case is not pairing to your iPhone? This guide only helps you pair airpods to a case. Ask your question in the answer forum to see if someone can help you.