Difficulty

Very easy

Steps

6

Time Required

                          5 - 10 minutes

Sections

1

  • How to fix the feeding issues on an Epson L355
  • 6 steps

Flags

4

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Introduction

What you need

Step 1

              Safety first
  • First shut down the printer to avoid any problems.

First shut down the printer to avoid any problems.

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Step 2

              Initial setup
  • Pull down the parts that hold the paper on place. It’s the best way to locate the roller and it’s also more comfortable

Pull down the parts that hold the paper on place. It’s the best way to locate the roller and it’s also more comfortable

Step 3

              Recon :P
  • Locate the paper feed roller. It should be on this position (Behind the black plastic thing). If it’s not, it must be stuck. Use the index finger to press it upwards or use the back of a brush gently. This things are delicate :)

Locate the paper feed roller. It should be on this position (Behind the black plastic thing). If it’s not, it must be stuck. Use the index finger to press it upwards or use the back of a brush gently. This things are delicate :)

Step 4

              Cleaning process
  • If the roller is dirty it won’t catch the paper and will throw an error onscreen. This happens when you use old, wrinkled, thicker or non printing paper. Use a cloth with a few drops of water to rub the rubber part. Be careful. Just a bit is enough to wipe the dust. Let it dry for a few minutes.

If the roller is dirty it won’t catch the paper and will throw an error onscreen. This happens when you use old, wrinkled, thicker or non printing paper. Use a cloth with a few drops of water to rub the rubber part. Be careful. Just a bit is enough to wipe the dust. Let it dry for a few minutes.

Step 5

              Some precautions
  • Avoid using abrasive oils or cleaning liquids because they may damage the delicate rubber that catches and hold the sheets of paper.

Avoid using abrasive oils or cleaning liquids because they may damage the delicate rubber that catches and hold the sheets of paper.

Step 6

              Final tests
  • Turn on the printer a few minutes later, and press the “Info button” to get a quick printout test. It everything is ok it should be ready for more awsomeness :)

Turn on the printer a few minutes later, and press the “Info button” to get a quick printout test. It everything is ok it should be ready for more awsomeness :)

Test the roller using the “printer info button” located on the control panel on the front of the printer.

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Author

                                      with 2 other contributors 


                    Orlando

Member since: 05/13/2015

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Anjuman Amina - Jun 2, 2016

Reply

Hey!

My Epson L355 is not accepting glossy paper at all. There are no pieces of paper stuck anywhere and there doesn’t seem to be any problem with the rollers either. The paper isn’t too thick, old or wrinkled. In fact, it has never had this problem during the thousand printouts I’ve taken before using the same glossy paper. Please help! It’s for a very urgent purpose.

Thank you.

Please help!

adeenholiday - Aug 9, 2016

Reply

I have an Epson L350. Paper wont feed. I tried the solution above. Still won’t feed. Looking at the back with a flashlight, I see that the printer is trying to grab the paper. The paper goes in about 2 centimeters then it stops. I tried helping by gently pushing the paper when feeding. Now the paper is trapped. From the front side, I lifted the scanner and slowly pulled the stuck paper. It turns out there was a small piece of paper from a previous printing job that got torn and got stuck in the path inside the printer. That small piece wasn’t visible when I peeked inside. My ’test’ paper somehow pushed it out. Problem fixed for me.

catimbangkyra - Oct 18, 2016

Reply

hey, after using EPSON L355 and turning it off it does not turn on anymore, how can i fix it??

Vasilis Caravitis - Jan 14, 2017

Reply

Mine refuses to print a sheet of DECADRY business cards. The paper is thicker than usual stock, the roller grabs it and runs the sheet through the printer but does not print. The “Paper Fault” led lights up. (just under the drop icon). Is this problem connected with a dirty roller? It used to print the exact type of paper stock some months ago. Vasilis bcar@holgr