Hard drive is not set up properly in BIOS

Verify the computer hard drive is setup as Auto in BIOS setup. If you choose to configure the settings manually, verify that they match your drive’s specifications exactly.

  • How to enter and exit the BIOS or CMOS setup.
  • A listing of hard drive BIOS specifications is on our hard drive specification page.

Hard drive is bad

If the hard drive is set up properly in BIOS, unfortunately the hard drive is likely bad and needs to be replaced.

  • See our hard drive definition for further information and related links.
  • Hard drive buying tips.
  • Hard drive help and support.