Student-Contributed Wiki
An awesome team of students from our education program made this wiki.
This troubleshooting page will help you diagnose problems with the Hover-1 Rally electric scooter.
The scooter does not slow down or stop when pressing the brake.
Over time, the brake pads on your Hover-1 Rally Scooter will wear down and become ineffective. Avoid riding in dust and other debris to increase the lifespan of your brake pads. If your brake pads are worn down, consider replacing them.
If the brake pad is not worn down, the brake switch might be the problem. First check that the handle is screwed on tightly. Then, examine the edges of the brake switch for any loose debris stuck inside. If the brake switch has free range of motion, it may be time to replace the brake switch.
The back wheel will not spin at full speed or will not move at all.
If the wheel will not turn, the scooter may not be powered on. The power button is located near the display screen on the scooter’s handlebars. To power the scooter on, press and hold the power button for 3 seconds. The display should notify you when the scooter is on.
The wheel may lock up if there is a buildup of dust, dirt, leaves, or sticks between the spokes. The spokes are straight rods connecting the wheel’s center to the outside circle. Simply dislodge the debris from the stokes of the wheel to fix this issue.
If the wheel does not move after removing debris, parts of the wheel may be worn down or rusted. Consider replacing the rear wheel.
If the wheel is in good condition but continues to move at slower speeds, examine the bearings for rust or damage. The bearings are located behind the wheel. If they are damaged, replace the wheel’s bearings.
The scooter fails to charge when plugged in.
If you cannot plug the charger into the scooter’s charging port, the charging port may be damaged. Check the prongs on the charging port to ensure they are straight, and clear the area of any debris. Consider replacing the charging port.
After long-term use, the battery will not hold as much charge and will eventually stop charging. Consider replacing the battery.
The scooter will power on but fails to move when using the acceleration lever.
First, examine the acceleration lever for any debris. Next, ensure acceleration lever has a free range of motion, checking for electrical buzzing or movement. If the acceleration lever seems unresponsive, it may be time to replace the acceleration lever.
The device’s interior motors are susceptible to damage. If your scooter is fully charged and powered on, the problem may be within the motors. Verify that the wheel has free range of motion and is not getting caught on debris. If the scooter is still not moving, the motors may need replacing.
The scooter’s headlights are dim or will not turn on.
First, check behind the headlights for frayed, damaged wires and make sure all connections are secure. If you notice any damage on the headlight component replace the headlights.
If your scooter’s headlights are dimmed, it is time to replace the headlights. The headlights grow weaker as the bulbs inside begin to burn out. Consider replacing the headlights.
The scooter is stuck in the upright position and will not collapse.
The release lever must be pulled before the scooter can collapse. The scooter has two folding positions: 45 degrees from the deck or parallel with the deck. Pull the release lever located near the base of the handlebar support beam until it rests in the slot closest to the scooter’s deck.
If the release lever is stuck, make sure there is no debris in the way. If the lever is still too hard to pull, consider applying lubricant to the lever closest to where it comes in contact with the scooter.
If the release lever is pulled and the scooter still will not fold, check the hinge for debris or rust. Apply lubricant to the hinges between the deck and handlebar support beam after pulling the release lever to fold the scooter.
